FAQ

Will this part fit my car?

Use the car finder on our homepage (pick your make, model, series and year) to see only parts that suit your vehicle, and check the compatibility details on each listing. Not 100% sure? Message us via the chat bubble or the contact page with your rego or VIN and the part you need — we'll confirm before you buy. We recommend confirming fitment for your exact build before purchasing.

Do you have parts for my make of car?

Almost certainly — we stock 60,000+ parts covering all major makes sold in Australia. Important: if something doesn't appear in search or chat, that does NOT mean we don't have it — our catalogue is huge and search can miss items. Send us the part name and your vehicle details (make, model, year) via chat or the contact form, and our team will personally check the warehouse and get back to you within 12 hours.

Can I search by part number?

Yes — paste any manufacturer part number (usually stamped on your old part) straight into the search bar. You can also search by car or product name.

What does shipping cost?

Shipping is calculated at checkout based on the item’s size and weight and your delivery address — many items ship free (look for the badge) and most are only a few dollars, while larger or heavier items cost a little more. Orders over $200 ship free automatically, Australia-wide. Prefer it faster? An Express upgrade is available at checkout.

How fast is dispatch and delivery?

Most items are dispatched within 2–5 business days. Once dispatched, delivery then typically takes 2–7 business days Australia-wide, depending on your location (remote and regional areas may take a little longer). Need it sooner? Choose the Express option at checkout. Delivery times are estimates and not guaranteed. You'll receive a tracking number by email as soon as your order ships. We currently ship within Australia only.

Can I pick up my order?

Yes — free click & collect in Noble Park North, VIC. Orders are usually ready in a few business days and we'll email you the full pickup address as soon as it's ready.

What payment methods do you accept?

Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, Google Pay and Afterpay (buy now, pay later in 4 instalments) — all through Shopify's secure checkout.

What is your returns policy?

30-day returns on unused items in original packaging. Contact us first and we'll sort it quickly.

What are your opening hours? When is your team available?

Our online store is open 24/7 — browse and order any time. Our support team is staffed Monday to Friday, 9am–5pm AEST (Melbourne), excluding public holidays. Our online assistant answers instantly around the clock, and the team personally replies to every message within 12 hours. Orders and enquiries received outside staffed hours are handled the next business day.

How do I contact you?

Use the chat bubble (our assistant answers instantly and our team follows up within 12 hours), or the contact form.